FAQ'S
1. PRODUCTS & INGREDIENTS QUESTIONS
This usually happens to frozen products. Small ice crystal, looks somewhat like snow is usually case when theirs is a fluctuation is freezer temperature.
The fat listed on our package accounts for all of the fat in the product, including the polyunsaturated, monounsaturated and saturated fat. However, the three fats may not add up to the total because the balance is made up of unclassified fats such as triglycerides, glycerol and trans-fatty acids.
We will be offering several selections and a wide range of sodium levels to meet the desires of all of our consumers.
“Salt” usually refers to table salt, technically known as sodium chloride. Salt contains about 40% sodium and 60% chloride. “Sodium” refers to a specific mineral, which happens to be part of common table salt. It is sodium, not salt, which is usually studied in relation to health issues.
One teaspoon of salt contains 2,300 mg of sodium. North Americans eat on average about 3,400 mg of sodium per day. However, the Dietary Guidelines for North Americans recommends adults limit sodium intake to less than 2,300 mg per day—that’s equal to about 1 teaspoon of table salt! For children under age 14, recommended limits are even lower
2. PACKAGING QUESTIONS
Entrée trays are not reusable and we don’t recommend it. They’re not designed as a permanent container.
Yes, in some places. It depends on the recycling options where you live. Please inquire with in your local recycling, solid waste, environment, or public works department. They’ll explain the recycling options in your area.
Currently, we offer our entrée meals in convenient single-serve sizes, for you to enjoy on your own. We’re in the process of developing a family-size entrée meal of two in one meal. We’ll be promoting this family size meal, through our social media
platform once we are about to launch it.
It is necessary to completely penetrate the plastic on the tray as holes can re-seal themselves. It might be necessary to make slightly larger holes when piercing so this will not reoccur.
3. PREPARATION QUESTIONS
We do not recommend using any Aunt Sybil’s Caribbean Flavors™ entrée meal product once thawed. Our only suggestion or recommendation is if you remove the frozen entree meal from the freezer to the fridge and it becomes thawed with in 2 to 3 hours, we suggest microwaving that meal and enjoying it. Now, keep in mind, your microwave time will be less compared to when you’re worming the meal from frozen. See package for details
50% power is synonymous with power level 5, medium, medium-low, and in some instances, defrost. However, if the microwave has only one setting, you can prepare the product on high for half the amount of time. If the product is not done in that amount of time, continue cooking on high but check after a minute or so to keep it from overcooking.
We do not recommend using a toaster oven due to the toaster oven’s small size and proximity of the heating element to the container.
While we understand some of our consumers require the use of a convection oven, unless otherwise indicated on the package, our test kitchen chefs have found that for the best results our products require the use of a conventional oven or microwave. Therefore, we do not recommend the use of a convection oven to cook Aunt Sybil’s Caribbean FlavorsTM entrée products.
Microwave ovens vary in power, so you might need to heat it a bit longer. If your entrée is still cold, please continue to heat in 30-second increments until it is cooked through.
Unfortunately, you should toss out your meal if it completely thaws. Depending on the time and temperature of the thawing process, the quality and food safety of any frozen product might be compromised. But please grab another frozen one, heat it up, and enjoy!
4. Who is Aunt Sybil’s?
Delicious original recipes, which make up Aunt Sybil’s Caribbean FlavorsTM were regularly cooked by Aunt Sybil (Grandmother to Dennis Green). She was a talented cook of all different cultures / countries recipes, but regularly cooked our Caribbean dishes. Her Grandson Dennis Green, (that’s me, Lol…), who came to Canada in 1970, at the age of nine & a half, brought her Caribbean classics flavors to Canada, and continues to cook for his family, (mom, dad, and two brothers). “When my parents were at work”.
After finishing up college/University, with a Communication & Design Degree, I entered the workforce in my mid 20’s to my current age, I learn and experience quite a lot on a daily basis. During this time frame I realized most families, including my own, were extremely busy with work, before and after school programs with children or young adults. This in-turn led to not enough time to cook a well-prepared and nutritional meal. That was quite another experience for me.
While watching our children train and or compete, many times us parents usually have the “WHAT’S FOR DINNER” conversation. That was a very interesting conversation piece with many parents of different nationalities. To make life easier for the next day or two, I started cooking enough food to last for 2 days. This led me to start thinking “OUT OF THE BOX”. After that, I took it a step further and created Aunt Sybil’s Caribbean Flavors Ltd. brand, to honor my Grandma and share her “Authentic Caribbean fine flavors” cooking with the world.
5. Do you have any gluten-free Aunt Sybil’s Caribbean FlavorsTM products?
ASCF products that are “gluten-free” will be indicated on the particular package. A lot of our meals with grain-based ingredients (especially wheat), and because individual sensitivity to gluten varies, we really can’t be sure that gluten is not present in our products, even those that are rice-based.
What is gluten free:
A gluten-free diet is a diet that excludes the protein gluten. Gluten is found in grains such as wheat, barley, rye, and a cross between wheat and rye called triticale. A gluten-free diet is primarily used to treat celiac disease. Gluten causes inflammation in the small intestines of people with celiac disease.
6. Will I find MSG in my Aunt Sybil’s Caribbean FlavorsTM meal?
No, you won’t find MSG or “monosodium glutamate” in our products. Our products are made with “ALL NATURAL INGRIEDENTS, NO ARTIFICIAL FLAVORS OR COLOUR”.
What is MSG:
Monosodium glutamate (MSG) is a flavor enhancer added to thousands of foods you and your family regularly eat. It’s also one of the worst food additives on the market.